Quechup Just Spammed My Address Book

Any of us who join any new site or service these days have gotten use to seeing the familiar “see if anyone in  your address book is already using the site” feature where it’ll look through your address book and tell you who are members. In most situations you can connect with those already using the service and then have the OPTION of if you want to invite other people.

I got an invite to check out Quechup from a podsafe artist that I dig so I figured I’d check it out, sign up and see what happens. None us need another social network site, but I also think signing up for an account just to check it out is a good thing.

I had it check my address book and it found a whopping 2 people on the network I knew. I sent them friend requests and then proceeded to check out the rest of the site.

Fast forward a few minutes and my inbox starts filling up with auto return messages, out of office messages and all sorts of other things. I couldn’t figure out what was going on and it turns out that this system WITHOUT MY PERMISSION just sent invites to my whole address book.

Hey staff at Quechup, what gives you the right to do that? I’ll reach out to my contacts when I believe in something, but don’t you dare do it without my permission.

If you got one of these from me I apologize. I don’t ever invite or recommend until I think there might be some value in something and right now I’m not seeing ANY value in this site since they are obviously clueless to how things need to work.

This type of shit really pisses me off. Blatant cluelessness is inexcusable.

63 Responses to “Quechup Just Spammed My Address Book”

  1. steve garfield says:

    “You received this because C.C. Chapman knows and agreed to invite you.”

    Ironic.

  2. Rachel Clarke says:

    I wondered what the invite was. Like you, I sign up to these things to see what they are about and understand if they are impactful. I won’t be checking this one out then!

  3. Bill Palmer says:

    No need to apologize. They’re in the wrong, not you. Lucky for me, they’re not even sophisticated enough to have a vCard import option, and since I’m not a gmail/yahoo/aol(!!) user, I was off the hook as far the auto-spam quotient.

    Didn’t think to google them until far too late into the setup process, and was stunned to find that after their own site, nearly every entry on the first results page is people complaining about the auto-spam. Came here to see what you’d have to say about it, and here you are already apologizing for something that wasn’t even your fault. Don’t sweat it.

  4. Joseph Jaffe says:

    I received 5+ invites from “you”

    What a bunch of losers…assuming their offering was any good, it doesn’t matter anymore. They’ve blown their chances 100% with the influencers (you, me, everyone reading this)

    Pathetic.

  5. Dale Cruse says:

    I received that invite from you, CC.

    I suggest digging in to their Privacy Policy and seeing if they violate it in any way. If so, there may be cause for redress.

  6. julien says:

    yeah, i got it five times like Jaffe. he’s 100% right too, it won’t be “sweeping the globe” as they claim.

  7. Use Gmail? Mark Quechup as spam says:

    […] service Quechup that they claim is “sweeping the globe.” Problem being, they’re spamming people’s contact list without permission. I warn you now, if you haven’t gotten any emails from these people, you will […]

  8. Matthew Ebel says:

    Yeah, I got six invites from you. Wow… am I really in your address book in six different ways? Time to update your database. ;)

    Pax,
    Matthew

  9. C.C. says:

    Yeah not only did it e-mail everyone without permission but thanks to gMail doing such a good job of remembering every e-mail address you ever write a note to, people are getting more then one.

    My account is deleted off their site. I’ve seen TONS of similar blog posts like this out there.

    They broke my trust which in turn went down the pipe to everyone and I’m sorry this happened.

  10. doug Meacham says:

    Hi CC. I think they actually do “get it”. As innovative spammers, they have effectively leveraged the constant wave of new socnet creation to build a powerful email capture tool knowing that early adopters with large contact lists will sign up to check it out. I guess we all need to be more cautious with granting access to our information.

  11. Ed Roberts says:

    I tried to send a Twitter DM to ask about it right after getting it, but that’s when Twitter died. I’m glad I held off on checking it out.

  12. Karen (aka MrsB) says:

    Chalk one up for being super busy to do anything about the invite! Especially since the real power in Social Media is the unwritten “endorsements” by those that you trust to sort of test the waters first. It’s amazing how we get into that mindset of not wanting to be on the outside looking in.. but quite frankly, if there never was another new “in” place cropping up, that would be fine by me.

  13. Nico says:

    I only got two invites. I guess you doesn’t like me as much as you like other people ;)

    Seriously now, Julien suggested marking these emails as spam. The emails were sent as from your account, so we’d be marking YOU as spam, wouldn’t we? I was going to leave Julien a comment but he closed the comments for that post (go figure)

  14. Rich Palmer says:

    I, too, was victimized by this inappropriate and shady system of bringing in new people. I followed CC’s lead/invite to “take a look.” So much for “choosing” whom I should like to invite. Unfortunately, I looked into two different gmail user accounts and it got all of them — of course, some more than once.

    Here’s the unsubscribe message I gave them as I cancelled my account:
    “Your methods for inviting people have been terribly misrepresented. The method of inviting people by spamming our entire email address book is shady and unprofessional.

    I was looking in my address book to CHOOSE the people I wanted to invite, not to send a mass email. There were people there that I would never invite to a social network site. There were group lists that became spam targets and there are potential professional associations that received multiple messages.

    I will NOT be using your service now or ever again…”

  15. Sing a Song for Safety » Blog Archive » Duped by New Social Net Site says:

    […] book without my permission. I explored their site after receiving an “invite” from C.C. Chapman. C.C. and I are connected via many other sites… I assumed this was something to also […]

  16. Chris Hambly says:

    The problem is just being “sneaky” about it..

    I had many invites, I took one, yours Mr Chapman.

    Now when I created my account the second page displayed the email icons, and a box to enter the password for the email account. OF COURSE I didn’t enter, I spotted a rat a mile off….

    I just hit home and went somewhere else WITHOUT entering the password for my email account..

    Of course it was not clear and they should make it clear to exactly what they are doing, namely being slightly sneaky making one think it is part of actually creating a valid account.

    I still have my account, I’ll have a look around after a day or so.

  17. P-Dub says:

    I too, might have at least given it a “look see” if I had received just ONE invitation, actually from C.C. But the minute that every one of my mailboxes lit up with a separate invitation, I knew it couldn’t have come from C.C. and I instantly realized his address book had been mined.

    I’m renaming them “Kvetchup”. As a former New Yorker I am entitled to abuse Yiddish :-)

  18. Quechup Virus Debacle says:

    […] doubt many of you reading this have gotten slammed by invites from a new site called Quechup, possibly even from me. I’m not even going to link to this […]

  19. Jeff McNeill » Blog Archive » Quechup = Spam says:

    […] http://www.cc-chapman.com/2007/09/01/quechup-just-spammed-my-address-book/ […]

  20. Giff Constable says:

    Really adds new depth to the term “viral marketing” doesn’t it!

    CC, no worries. Not your fault. It did get them a bunch of new users, but not happy ones. It will generate some buzz, but not good buzz. I can understand a new player in the socnet space deciding to be aggressive since they’re late to the party, but gah!

    Sure glad I didn’t fill in the gmail info when I registered!

  21. Out to Pasture » Blog Archive » Putting the Virus in Viral Marketing says:

    […] commented about the Quechup scandal earlier today and the warnings are making the rounds hopefully as fast as the […]

  22. Tony Carcieri says:

    Dude I was wondering why I got 3 invites. No worries. Going to delete the account now.

  23. AdPuppet says:

    Also going to go delete the account now. Ironically, this came into my junk email folder but I clicked through on the faith of the CC Chapman factor. Thanks for writing the post, now we all know how much of a scam they are.

  24. Hieronymus Murphy says:

    Hey, C.C.,

    I suspected something was fishy when I received identically worded invites from you and Rich Palmer, and like you, I was told just 2-3 people in my address book were in/on Quechup. Then, my worst fears were realized when I started getting automatic “out-of-office” responses from people with whom I’d traded maybe two emails max in Gmail.

    I think the shitstorm Quechup has unleashed won’t hit full force until after the holiday weekend is over. Then … man, I won’t want to be them. I’ll be interested to see if they have the grace, or maybe the stones required, to apologize.

    Knuckleheads!

  25. Ariel Waldman says:

    Just twittered to ask anyone who received invites to spam and/or complain up their inbox at privacy@quechup.com . Seriously, how can you be a social networking site and be THIS out of touch with the interweb? Needless to say, seems like there will be a global boycott of this “social network that’s sweeping the globe”. Ugh.

  26. John Piercy says:

    Hey CC
    thanks for the email and the headsup
    Im heading over to Quechup and delete everything there .
    Will alert my friends on Twitter and Pownce
    Have a good weekend .

    jp

  27. Len Edgerly says:

    CC, I fell for it because I respect what you’re doing in the socnet space. It would be helpful if you could pass along whatever steps we should be taking to defend against pernicious effects of this. I changed the password on the e-mail account I used, which presumably sent out messages to everyone in my address book. Did they go out from Address Book on my Mac, which is what I use for sending e-mail from all my accounts? I’m unlcear exactly whom I may have exposed to this threat. Do I need to send everyone in my Address Book an email warning them not to act on the invite? Since you are a leader in this space, maybe you and others can take the lead in providing us with very clear steps we need to take. Thanks, CC!

  28. Socially Engineered Tomato Soup « A Bite of Sanity says:

    […] enough that by the time the e-mails started rolling in, C.C. Chapman had already posted his apology/rant, and I was able to successfully avoid burying my own contact list in a wash of unwanted invites. […]

  29. Bert Van Wassenhove says:

    Yep CC, happened to me too. The best revenge is Google. Try entering their name in Google and you’ll find an interesting list of blogposts right below their own site.
    Maybe if we cross-link enough we can even get above their own site.
    http://www.ibert.be/2007/07/quechup-disaster.html

  30. Bill Cammack says:

    I got invited “by you” as well. No prob. I didn’t use that “find other contacts” function because I only went on the site to check out how it worked… not meet up with other friends on it.

    Needless to say, that site uses completely underhanded tactics, and I’ll be on the lookout for stuff like this from now on. I won’t be accepting any more “auto-invites” from people without finding out directly from them what’s going on.

  31. Chris Hambly says:

    Hey CC and all..

    Here are my thoughts…

    http://www.chrishambly.com/content/quechup-and-mass-hysteria

    And personally I didn’t feel spammed by you CC..

    :)

    If you had opted to invite me it would have looked the same I would guess.

  32. Barney Boomslang says:

    Uh, kids, please. You try out a service by _uploading_ your whole address book? Or even giving it access to your online contacts (in the case of googlemail or other like services)? I don’t even trust facebook that much to give them that data …

    I can understand someone wants to try out a new service and registers with it (allthough it’s beyond me why anybody would need more than a hand full of services and quite frankly, if testing something out, I use fake data), but giving a new site you don’t know access to your contacts? That just calls out for spam …

  33. Letting your guard down » Bob Goyetche says:

    […] invites I got were from people I knew and trusted like CC Chapman. I don’t want to single him out, but the post and comments are worth reading. If it […]

  34. Daniel Johnson, Jr. says:

    C.C., I respectfully have to disagree with you when you say, “this system WITHOUT MY PERMISSION just sent invites to my whole address book.” Does it not say in the user agreement that they would be able to do that? Maybe not those exact words, but something similar.

    Actually, I found these terms from P-Dub’s blog post:

    “Please note that by visiting Quechup.com.com you are accepting the practices described in this privacy policy and conditions of use.”

    “We share much of our data, including personally identifiable information about you, with our parent and/or subsidiaries that are committed to serving your online needs and related services, throughout the world.”

    Maybe it’s time for us to start paying closer attention to the Privacy Policies of these socnets before signing up.

    Make it a great day!

  35. C.C. says:

    And yes I have read their terms and they clearly state that any information I enter into their system can be shared. That is par for the course with any social network.

    That is VERY different then sending out messages of any sort, with my name on them and to my contacts. THAT is not covered by their terms of service. There is a difference.

  36. julien says:

    cc, just for the record, i marked these emails as spam and had no problem receiving your emails afterwards. please share this with people, it’ll work.

  37. Hieronymus Murphy says:

    For anyone pissed off enough to write a letter or make a call, from their site, there’s this address:

    iDate Corporation
    6767 West Tropicana Ave.
    Suite 207
    Las Vegas, NV 89103

    Their advisors (including law firms on both coasts) are here: http://www.idatecorp.com/advisors.php

    And this form: http://www.idatecorp.com/contact.php can be used to contact them.

  38. Christian Scholz / Tao Takashi says:

    Even if it’s covered in their TOS it’s bad practice and violates trust. So they moved themselves into a bad position already.

    Was there actually any sort of apologize?

    And did anybody stay in their service and wrote some blog post about it on their site?

    It also shows again the need for some better service of defining your friends in a central place and not by giving everybody access to your address book or any other data.

    (which reminds me of openid… )

  39. Melissa says:

    As some here have pointed out, I probably should have known better when it offered to check for *matches* and found none. My Gmail address book mostly has family and close friends and lots of online shopping customer service bots. I guess the Gap won’t be joining my Quechup network any time soon.

  40. Mike Dell says:

    I was just honored that I’m in your address book :)

    I never answer requests like that till I hear CC, Leo, or Adam talk about it on their podcasts.

    I have enough with Twitter and facebook.

    -Mike

  41. Andrea says:

    And I was so flattered that you’d thought of inviting little old me.

    Double-whammy.

  42. Better Communication Results says:

    […] He invited me (without his knowledge or permission) and so I joined. […]

  43. Nico says:

    thanks for the mail, it is always good to stay in touch :)

  44. Greg Verdino's Marketing Blog says:

    Quechup stain…

    Apparently publicly traded dating service company iDate Corporation thinks it’s good business practice to con web users into joining their Quechup social network (did I say social network? actually, it isn’t much more than a community of horny single…

  45. Please DO NOT Join Quechup. And Sorry. says:

    […] have since learned that I was in very good company getting caught by this email hacking spam scam. For example. Tags:No Tags Filed under: News and […]

  46. Andrea says:

    On the brighter side, the wide range of extremely understanding and extremely hostile responses I’ve been receiving from the hundreds of inadvertent email recipients would make an excellent social/psychological study if anyone’s looking for a thesis topic….

  47. Just say ‘no’ to Quechup » the billblog says:

    […] revealed a lot of chatter, and some insightful comments including this one from Doug Meacham  on CC Chapman’s blog: Hi CC. I think they actually do “get it”. As innovative spammers, they have effectively […]

  48. Quechup is a giant piece of dog shit « The Plummet Onions says:

    […] sign up, and tell others not to. I have cancelled my Quechup account. Speak poorly of them, and their parent company iDate, […]

  49. Arian Ardie says:

    Given that Idate Corp. the people that own quechup.com is enlightened and socially responsible I am sure that they would love to hear your comments about their service and ethical standards. You can write to Mark Finch the CEO at mark@idatecorp.com, Glen Finch, CTO at glen@idatecorp.com. I think that a special note should also be sent to Justin Small the marketing manager responsible for “driving high levels of visitors to the website to create a fast-growing membership base” justin@idatecorp.com.

  50. Quechup the spammer says:

    […] to email all your contacts with an invite from you. A fair number of people for caught out, such as CC Chapman and Hugh MacLeod. Because both of these are well respected, many of their contacts caught the spam […]

  51. Future Visions says:

    when the ____ hits the fan…

    CC Chapman is brilliant. Yesterday he posted this comment regarding the Quechup fiasco:…And it’s going to get worse tomorrow when lots of people in the US get back from vacation and start accepting and starting another whole round of spam.And…

  52. Rose DesRochers says:

    I too received an invite from someone, not you of course as this is the first time I have been to your blog but it is interesting to know that this service is sending invites without permission.

  53. whatever says:

    damn… I thought I had finally made it and was invited to network with CC’s other cool friends…

  54. FredCavazza.net » Non au spam social de Quechup ! says:

    […] aux techniques honteuses et malhonnêtes utilisées par ce service : Quechup And Mass Hysteria, Quechup Just Spammed My Address Book… Mots-clés : réseaux sociaux, web 2.0 […]

  55. Le Blogueur » Blog Archive » Non au spam social de Quechup ! says:

    […] Honte à moi, comment ai-je pu me faire berner par ce service ? Visiblement je ne suis pas le seul à être tombé dans le panneau, une simple recherche dans Google remonte un certain nombre de billets relatifs aux techniques honteuses et malhonnêtes utilisées par ce service : Quechup And Mass Hysteria, Quechup Just Spammed My Address Book… […]

  56. PodcastJunky says:

    I hope this puts them out of business!

  57. » Quechup Warning !! says:

    […] Several competent individuals already wrote about this.. Shava Nerad Bill Thompson Doug Meacham […]

  58. Quechup spam « Adrian Pegg | my media says:

    […] The ridiculously named Quechup, however, is catching people out by not bothering to ask for permission before e-mailing everyone in you address book, a disgraceful marketing technique that has quickly made them one of the most hated networks on the web after catching out some well known bloggers such as Hugh Macleod of Gaping Void, and CC Chapman of Accident Hash. […]

  59. Mark McLain says:

    The same thing just happened to a friend of mine, over 5,500 contacts. In an apology email to me he gave this link. So unfortunate that a careless company like this makes it bad for all the other online social networks. Yuwie does not behave like this. In fact, they value their members so much they pay them. http://yisfunandeasy.com

  60. Msquared says:

    I don’t trust any of these social networking sites enough to give them my login details to any email I might have.

    If I trust it enough to do something sensible, then I might upload my list of email addresses and let it try to find my friends. (eg: Facebook).

  61. casand says:

    i received an invitation from my perv professor, good thing i checked it out first before doing anything drastic.

    thank heavens i stumbled upon this site.

  62. Beware of Quechup.com. It’s One Hell of a Spammer! : bloggingmix.com says:

    […] Are You Getting Quechup Spammed? Quechup Just Spammed my Address Book […]

  63. Logo designer says:

    I had a bunch of invite e-mails this September from people whom I could never suspect to invite me to such a site.
    So, now this mystery is solved.
    I wonder did they thought about consequences and community reaction to this dirty trick?

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All views expressed on this blog and podcast are those of C.C. Chapman and not any company, group or activity that I am associated with.